Career Opportunity at Teleperformance Have you ever thought about working in a dynamic place, in a collaborative environment of constant transformation and growth? Teleperformance is looking for a talented Operations Coordinator to join our team in Lapa/SP! **Requirements:** - Proven experience as an Operations Coordinator, with solid knowledge in team management and operational processes. - Desirable experience with Social Media for a complete approach to operations. - Mastery of Call Center Operational Indicators, with ability to analyze and optimize results. - Intermediate/advanced knowledge of the Office Package is desirable. - Availability to work in person in Lapa/SP. - Advanced or fluent English. **Responsibilities:** - Lead operational teams to ensure the efficiency and quality of services provided. - Develop and implement strategies to optimize processes and achieve goals. - Monitor and analyze performance indicators, identifying areas for improvement and growth opportunities. - Collaborate with other areas to ensure integration and alignment of operations. - Keep up to date with best management practices and market trends. If you are a visionary, results-oriented leader and are ready to be part of an industry-leading company, send your resume to us and join Teleperformance on this exciting journey of growth and success! NOTE: THIS VACANCY IS ALSO FOR PEOPLE WITH DISABILITIES #VemSerTP #Gestãodepessoas #Callcenter #Coordination #TPEvolution

Número de vagas: 4

Tipo de contrato e Jornada: Efetivo – CLT - Período Integral

Área Profissional: Coordenador em Telemarketing - SAC