Requirements: Solid experience in customer support; Knowledge of Brazil invoicing processes; Knowledge of export processes or willingness to learn; Excellent communication skills; Experience interacting directly with internal and external customers, including sales and logistics; Ability to work independently, with organization and ownership of operational routines; Team player with a positive mindset, curiosity, and openness to change; Self-learner profile with a growth mindset and instinct to help; Interest in business development and desire to contribute to growth initiatives; Passion for customer success; Experience with order management, order-to-delivery, invoicing, sales support, logistics, or similar operational processes is highly valued. Activities: Interact directly with the sales team and maintain close contact with internal and external customers, including sales and logistics teams; Perform and coordinate the order-to-delivery and invoicing process with excellence; Work through the end-to-end order management process, actively contributing to customer success; Master the operational process, ensuring the most efficient way of working; Identify, address, and map possible process improvements; Support customer success through strong communication, organization, customer focus, and collaboration with different stakeholders; Contribute to Volvo Penta's business growth initiatives; Work closely with the Front Office team, composed of 9 colleagues organized in 2 squads: Order to Delivery and Finance; Support continuous improvement initiatives, based on the belief that there is always a better way to do things.

Número de vagas: 1

Tipo de contrato e Jornada: Efetivo – CLT - Período Integral

Área Profissional: Analista em Industrial, Produção, Fábrica - Instrumentação Industrial