If you are detail-oriented, analytical, and interested in financial crime prevention, this opportunity may be for you. As a FinCrime Agent, you will support operations related to PEP (Politically Exposed Person), Sanctions, and compliance reviews, helping ensure accurate decision-making and alignment with internal policies in a fast-paced environment. Key Responsibilities Conduct investigations, validating customer and transaction data, identifying potential risks, and documenting case decisions according to compliance standards.  PEP -Review alerts generated from potential matches against global and local PEP databases; -Analyze customer information to determine potential PEP exposure; -Conduct additional research using relevant data points, such as occupation and employer details; -Escalate confirmed or potential true matches to the internal FinCrime team; -Approve false positives with proper evidence and case documentation; -Maintain clear and accurate investigation records.  Sanctions -Review sanctions alerts related to names, keywords, locations, and transaction data; -Analyze customer and transaction information against global sanctions databases; -Validate matches using additional data points, such as date of birth and related identifiers; -Escalate confirmed sanctions matches to the internal FinCrime team; -Close false positive alerts with proper justification and documentation; -Maintain detailed case records aligned with operational standards and SLAs. Schedule: 6h20 daily workload Shift: 6 days on, 1 variable day off Location: On-site (B&M) - 111 Werner Von Siemens St., Lapa de Baixo, São Paulo - SP Salary: R$ 3,266.25 What you'll need: -Legal age (18+) -Completed secondary education (high school diploma) -Bachelor’s degree completed or in progress is preferred -Strong written and verbal communication skills in English (CEFR: C1-C2) -Candidates must be based in São Paulo, Brazil -Male candidates must be compliant with mandatory military service requirements - Previous experience in financial services, fraud prevention, compliance, FinCrime, or related areas is desirable What do we offer: Our people come first. We are committed to supporting their well-being, growth, and success. Discover what makes TP a great place to work:  Development Initiatives • Language Program: Dream of becoming a polyglot and greeting the world in many languages? ?????, ??, Hola, Salut - our Language Center will help you get ,???? ? there. • Talent Program: we encourage career growth from within. Promotions and the JUMP program help prepare you to go even further in your career. • Educational Partnerships: discounts of up to 50% to support your professional development. Rewards and Perks • Profit Sharing (PLR): we recognize and reward your performance. • Meal and Food Allowance: flexible benefit applicable to both cards. • Transportation Fuel Allowance: available for overnight shifts (after 10 p.m.) • Bullla Card: payroll-deductible credit. • Life Insurance and Bereavement Assistance: providing peace of mind for you and your family. Health and Well-being • TotalPass: A broad network of gyms and wellness facilities to support a healthy lifestyle. • Health Insurance: comprehensive coverage to support the health and wellbeing of you and your family. • Childcare Assistance: available for employees with children up to 4 years old. • Well-being: massage therapy, wellness sessions, a game arena, karaoke room and movie room. All our job opportunities promote diversity and are open to People with Disabilities (PwD). Our recruitment process includes multiple stages conducted independently. Participation in all stages does not guarantee approval, as the final evaluation will be completed by the recruiter after the full assessment cycle.  Thank you for your interest in joining TP, and we wish you the best of luck in the selection process. Benefícios: -. Convênio com instituições educacionais. -. Oportunidades de promoção interna; -. P

Número de vagas: 5

Tipo de contrato e Jornada: Efetivo – CLT - Período Integral

Área Profissional: Operacional em Telemarketing - SAC

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